Return & Exchange Policy

At Doval Foster Fragrance, we take great pride in the quality of our luxury fragrances. Please read our policy carefully before making a purchase.

Returns

We accept returns within 7 days of delivery, subject to the following conditions:

• Items must be unopened and unused in their original packaging
• Items must be in the same condition as received
• Proof of purchase is required
• Customer is responsible for return shipping costs
• Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item

Exchanges

We accept exchanges within 7 days of delivery for the following reasons:

• Item arrived damaged or defective
• Wrong item was received

To request an exchange, please contact us with your order number and photos of the damaged or incorrect item.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Opened or used fragrances
• Items without original packaging
• Gift-with-purchase items
• Final sale or clearance items

How to Initiate a Return or Exchange

To start a return or exchange, please reach out to us through our website contact form with the following information:

• Your order number
• Reason for return or exchange
• Photos if applicable (for damaged or defective items)

Our team will respond within 1-2 business days with further instructions.

Doval Foster Fragrance reserves the right to refuse returns that do not meet the above conditions.