Return & Exchange Policy

At Doval Foster Fragrance, we take great pride in the quality of our luxury fragrances. Please read our policy carefully before making a purchase.

Returns

We accept returns within 7 days of delivery, subject to the following conditions:

• Items must be unopened and unused in their original packaging
• Items must be in the same condition as received
• Proof of purchase is required
• Customer is responsible for return shipping costs
• Once your return is received and inspected, we'll notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days.

Exchanges

We accept exchanges within 7 days of delivery for the following reasons:

• Item arrived damaged or defective
• Wrong item was received

To request an exchange, please contact us with your order number and photos of the damaged or incorrect item.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Opened or used fragrances
• Items without original packaging
• Gift-with-purchase items
• Final sale or clearance items

How to Initiate a Return or Exchange

To start a return or exchange, please reach out to us through our website contact form with the following information:

• Your order number
• Reason for return or exchange
• Photos if applicable (for damaged or defective items)

Our team will respond within 1-2 business days with further instructions.

Doval Foster Fragrance reserves the right to refuse returns that do not meet the above conditions.