Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened ,unused and in its original packaging. You’ll also need the receipt or proof of purchase. Customer is responsible for return shipping costs.
To start a return, you can contact us through our website contact form with your order number and reason for return .Items sent back without first requesting a return will not be accepted .
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Non -Returnable Items We cannot accept returns on opened or used fragrances, items without original packaging, sale items, or gift cards.
Exchanges We accept exchanges within 7 days for items that arrived damaged, defective, or incorrect .Contact us through our website contact form with your order number and photos.
Refunds
Once your return is received and inspected, we'll notify you of the outcome. If approved, your refund will be processed to your original payment method within 10 business days.